Phone: 877-723-6003

For Client Services please contact your Client Service Manager directly or via email at clientsupport@benecardpbf.com.

Phone: 888-907-0070

TDD: 888-907-0020

DEA Members Call: 1-888-DEA-NYPD (1-888-332-6973)

Sarasota County Members Call: 1-877-335-6523

Benecard Services' Members Call: 1-877-723-6005

To expedite your call, please dial the phone number listed on the back of your prescription ID card.

Member Services: 1-877-870-8560.

TTY users should call: 1-888-907-0020.

Grievance and Appeals: 1-877-870-8560.

TTY users should call: 1-888-907-0020.

If you suspect Fraud: 1-877-870-8560

TTY users should call: 1-888-907-0020.
Or you can email us at fraudwaste&abuse@benecard.com

Representatives are available 24 hours a day, 7 days a week.

Mailing address

For questions about Medicare or to find out if you qualify for Extra Help, please call:

Medicaid: 1-800-MEDICARE (1-800-633-4227).

TTY or TDD users should call 1-877-486-2048

24 hours a day/7days a week

The Social Security Office: 1-800-772-1213

7 a.m. and 7 p.m., Monday through Friday

TTY or TDD users should call: 1-800-325-0778

You can also contact your State Medicaid Office

Phone: 888-907-0050

Phone: 877-723-6004

Fax: 888-723-6008

Phone: 888-907-0070

TDD: 888-907-0020

DEA Members Call: 1-888-DEA-NYPD (1-888-332-6973)

Sarasota County Members Call: 1-877-335-6523

Benecard Services' Members Call: 1-877-723-6005

If you have questions regarding your mail order prescriptions, please call your dedicated number listed above.